Shipping policy

Same-day delivery:                                                                                               

We accept orders for same-day delivery up until 2 pm GMT from Monday to Friday.  Same-day orders placed after 2 pm GMT, will need to be requested and confirmed by phoning our shop on +44(0)20 7730 0030. Please note we cannot guarantee delivery time.

London delivery:

Fresh bouquets and arrangements are available for delivery to London postcodes only. Prices for delivery are specified and confirmed at the checkout. Orders can also be collected from our store.

National Delivery

We now deliver fresh flower arrangements throughout the UK. We usually require 48 hours notice for this service. Prices for delivery are specified and confirmed at the checkout. However if you require a faster deliver that can be arranged. Please either telephone our shop on +44(0)20 7730 0030 or e-mail sales@woqoxyo.com and we will discuss the details.

International delivery:

Pulbrook & Gould are proud to have affiliations with renown florists around the world. Through this association we can facilitate orders of fresh bouquets and arrangements. Orders for international delivery can be arranged by phoning our shop on +44(0)20 7730 0030 or e-mail sales@woqoxyo.com. We can also directly deliver items such as silk flowers, containers, ornaments, decorations and objet d’art.

Please note, that we cannot accept responsibility for the goods or services provided by a third-party florist. 

Substitutions:

Please note that every bouquet is made using the freshest flowers currently available. The utmost care and attention is given to ensure that the delivered bouquet is as similar as possible to the pictured item. The colours shown online will always be used, even if substituting other kinds of flowers of equal or greater value is required.